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closed
Not able to print invoice
  • Ficuslot Innovation
  • 1 year ago on March 6, 2023 7:23 AM
  • 291
  • 23

Kindly check, we are not able to print bills or view the invoices.


username: [email protected]

password: Ficuslot@123

Asked 1 year ago on March 6, 2023 7:23 AM Comments 23 times

  1. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 7, 2023 5:40 PM

    I am going to close this ticket, if you think still you need to support please re-open the ticket.

    Thanks

    Regards,
    -ZI
    Door Soft Support Team
  2. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 7, 2023 1:30 PM

    Sure, we will try to do.

  3. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 7, 2023 11:08 AM

    Hi there,
    Please create a kitchen with categories from the Panel menu and then try to print KOT.

    Regards,
    -ZI
    Door Soft Support Team
  4. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 7, 2023 11:03 AM

    I am working for you.

    Regards,
    -ZI
    Door Soft Support Team
  5. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 7, 2023 11:03 AM

    Hope you are working on my queries.

  6. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 7, 2023 8:53 AM

    Updated password: z)A=^&;-7k0w

    KOT data is not showing others that everything is working fine. Please check the KOT section.

  7. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 6, 2023 12:58 PM

    Hi there, I can't access your cpanel, I did fix the issue in my end. Please provide again.

    Regards,
    -ZI
    Door Soft Support Team
  8. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 6, 2023 11:32 AM

    Sure!! not doing anything on it. Sorry I didn't show your previous message. please do the needfull

  9. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 6, 2023 11:31 AM

    I am stoping to support you, I will back to you later today.

    Regards,
    -ZI
    Door Soft Support Team
  10. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 6, 2023 11:31 AM

    Changed the settings, still had the same issues. with invoice pricing and viewing

  11. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 6, 2023 11:26 AM

    Stop your investigation, I am checking your issue.

    Regards,
    -ZI
    Door Soft Support Team
  12. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 6, 2023 11:25 AM

    Not able to see data in KOT. not able to create a kitchen as well.

  13. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 6, 2023 11:21 AM

    Wait for a moment, I am checking your issue

    Regards,
    -ZI
    Door Soft Support Team
  14. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 6, 2023 11:21 AM

    Still not able to view bills and print it.

  15. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 6, 2023 11:07 AM

    You did not follow our documentation, please check printer setting related from documentation.

     

    Regards,
    -ZI
    Door Soft Support Team
  16. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 6, 2023 11:04 AM

    We are checking the issue.

    Regards,
    -ZI
    Door Soft Support Team
  17. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 6, 2023 10:47 AM

    As it's really urgent, kindly give your attention and solve the issues soon. 

    If anything is needed, please let me know from the server side.

     

     

  18. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 6, 2023 10:15 AM

    now i am getting this issues.

     

    An uncaught Exception was encountered

    Type: Error

    Message: Call to undefined function mysqli_init()

    Filename: /home/cafesynnefa/public_html/billing-software/system/database/drivers/mysqli/mysqli_driver.php

    Line Number: 135

    Backtrace:

    File: /home/cafesynnefa/public_html/billing-software/application/core/Cl_Controller.php
    Line: 6
    Function: __construct 

    File: /home/cafesynnefa/public_html/billing-software/application/controllers/Sale.php
    Line: 23
    Function: __construct 

    File: /home/cafesynnefa/public_html/billing-software/index.php
    Line: 315
    Function: require_once

  19. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 6, 2023 9:56 AM

    Now it seems in your server extension=php_mysqli.dll is not enabled.

    Regards,
    -ZI
    Door Soft Support Team
  20. Generic placeholder image

    Nazmul Hosan replied 1 year ago on March 6, 2023 9:55 AM

    Your setting was not correct, please select the browser print or live server print. and you may share your ftp or cpanel access, we will check it.

    Regards,
    -ZI
    Door Soft Support Team
  21. Generic placeholder image

    Ficuslot Innovation replied 1 year ago on March 6, 2023 9:53 AM

    Hello,

     

    I am looking for urgent support, libraries are not supporting, could you send me supported files

     

    ATTACHED FILES

    Download
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